Returns & Exchanges
At Touche Prive International, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Carefully place the items back into their original shipping box or a secure mailer, ensuring the original invoice and tags are included inside.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.