Frequently Asked Questions
Everything you need to know about shopping with Touche Prive International.
Which countries do you ship to?
Touche Prive International offers worldwide shipping to over 100 countries. Delivery times vary by region, typically ranging from 3 to 7 business days for express international orders.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.
How do I find the right size?
Each product page includes a detailed 'Size Guide' with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are customs duties and taxes included?
For most international destinations, duties and taxes are calculated at checkout so there are no surprise fees upon delivery. Please check the shipping details at checkout for your specific country.